Getting started with care

We’re here to guide you on your care journey and make finding the right type of care as simple as possible.

Our Locations

Discover which of our services are available in your area.

Respite Care

Enjoy a short break for yourself and your carer, knowing you’ll be looked after by a specialist care team you can trust.

Respite Care

Enjoy a short break for yourself and your carer, knowing you’ll be looked after by a specialist care team you can trust.

A little extra care for a few hours, or a few days

When extra support is needed, our experienced respite team can step in to help you at your place, in the community, or at one of our overnight respite cottages. We provide respite care across NSW and South East Queensland, including:

  • In-home respite
  • Cottage respite
  • Centre-based respite in a residential care setting
  • Social clubs
A woman enjoys a game with friends at a HammondCare respite cottage

How do I start respite care?

Government-funded Respite Care is available for carers who support an older person and/or a person living with dementia. But the type of support given depends on the level of care needed.

To apply, you’ll complete an eligibility check and a free assessment. Then, if approved, you’ll be allocated respite through the Commonwealth Home Support Programme or in your Home Care Package.

For more information, call My Aged Care on 1800 200 422 or
visit the website.


Find out what respite care services are available near you

Support for you and your carer

With an understanding of your needs – and those of your regular carer  – we’ll find the right approach, even when unforeseen circumstances arise. And as leaders in complex dementia care, our specialist team can provide extra support for people living with dementia.

Carers' Support

Caring for older people, including those living with dementia, is rewarding but can be challenging. If you’re a carer and need emotional support, please call our pastoral care team on 1800 826 166. Or for other support, call the Government's Carer Gateway between 8am and 5pm on 1800 422 737.

Support for you and your carer

A home away from home

Relax and get to know other people like yourself at one of our respite cottages, supported by a dedicated, compassionate team.

Find respite care near you

Our respite services provide an enjoyable break for you and your carer. Find a service near you.



What is overnight respite?

Overnight respite in one of our respite cottages offers a short break from being at home. Guests will enjoy delicious meals prepared fresh daily, along with specialised support and a range of social activities during a short overnight stay.

In-home respite provides short-term personalised care at home with an experienced carer. It provides the flexibility to meet your needs and those of your regular caregiver. While they take a break from their role, one of our carers will come in to help with daily responsibilities such as housework, personal care, preparing meals and other support.

The number of weeks or days can differ depending on whether you’re receiving a Commonwealth Home Support Programme or Home Care Package, or paying privately. All our respite care services provide short-term, flexible support. For example, in-home respite can be accessed weekly and can be adjusted to meet your current needs.

Yes, you can pay for in-home respite through your Home Care Package. Overnight respite is usually funded through the Commonwealth Home Support Programme and guests will need to provide their unique referral code. Please call our Support Team on 1800 826 166 to discuss your situation with us.

Your respite care can be covered by either your Commonwealth Home Support Programme funding, Home Care Package funding or be self-funded. Costs vary depending on whether care is provided after hours or within daytime hours. You can view these costs here.

Yes, we are happy to speak with you about how respite care can help. You’ll have peace of mind knowing that consistent, dedicated care will be provided either at your home or in one of our cottages. Please call our Support Team to discuss on 1800 826 166.

Even if an unforeseen event occurs, we will be there for you. First, we’ll discuss your needs to understand your situation and recommend the most appropriate service. You can do this by giving us a call on 1800 826 166.

Need help with your respite? Call our 24/7 helpline

Speak to our Support Team now by calling 1800 826 166 or simply message us using the form.