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      Getting started with care

      We’re here to guide you on your care journey and make finding the right type of care as simple as possible.

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      Call us on 1800 998 111

      Contact us

      Got questions? Ask us anything.

      Call us on 1800 998 111

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      Wherever you’re at in your aged care journey, and no matter how complicated things are, we’re here to help. Because even if you don’t know what to do next, we do.

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      Our friendly HammondCare Support team are ready to chat.

      Please get in touch by completing the form or email us at support@hammond.com.au

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      1800 998 111
      The first step is always to give us a call on 1800 998 111. Tell us what's going on and we can work out the best way to meet your care needs. If you need to investigate support through My Aged Care, we can guide you through that process, every step of the way.
      We'll start the ball rolling as soon as you make a decision, but there may be delays due to the My Aged Care approval process, or waitlists for some kinds of care. For home care, this could mean you may receive a lower level of care for a while. The best approach is to get in touch on 1800 998 111 as soon as you know you want care, and we'll do all we can to help, as soon as possible.
      Most people have access to one type of funding at a time, either for home care or residential care. Fortunately, both home care and residential care services can be transferred to another provider without penalty. So let us know how we can help!

      Our home care is available in many parts of regional NSW, as well as Sydney, Brisbane and Melbourne.

      Our residential aged care extends to the NSW Central Coast and Hunter regions in addition to Sydney, Melbourne and Adelaide.

      You can discover which services are available near you in our handy location finder. 

      In addition, HammondCare lead the Federal Government's national, 24/7 dementia advisory service - Dementia Support Australia (DSA) - with support available across the country.

       

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