1300 426 666

      Getting started with care

      We’re here to guide you on your care journey and make finding the right type of care as simple as possible.

      Get Started
      Types of Care
      Costs of Care
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      Discover which of our services are available in your area.

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      Home Care

      Stay at home longer with personalised care from your trusted local team — meet HammondCare At Home.

      Home Care

      Stay at home longer with personalised care from your trusted local team — meet HammondCare At Home.

      Taking the time and care to know your needs

      Letting someone into your home when you need a little help can be a big step. You need a team you feel comfortable with – one you know you can trust. That’s why we focus on connecting with you and your family to ensure you feel understood and well-looked-after. This is our relationship-based Model of Care.

      We invite you to visit your nearest office for a chat, or we can drop in to see you at home. You can also access free unlimited phone support 24/7, so rest assured that we’re only a call away.

      Call us 1800 826 166
      Call us 1800 826 166

      Taking the time and care to know your needs

      Letting someone into your home when you need a little help can be a big step. You need a team you feel comfortable with – one you know you can trust. That’s why we focus on connecting with you and your family to ensure you feel understood and well-looked-after. This is our relationship-based Model of Care.

      We invite you to visit your nearest office for a chat, or we can drop in to see you at home. You can also access free unlimited phone support 24/7, so rest assured that we’re only a call away.

      Call us 1800 826 166
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      Our unique approach to care

      We are guided by a passion for providing tailored and quality aged care. It's what motivates us every day to support you in living well.

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      A small, consistent team

      When you choose our care, you’ll have a consistent, passionate team of carers and registered nurses who listen and relate to you.

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      Personalised expert care

      It starts with a relationship. Our care is truly personalised to meet your unique needs and considers your background and preferences.

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      Specialists in dementia

      Trusted by countless families in caring for people living with dementia, our specialised care builds on 25 years of dementia expertise – and counting.

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      Find support locally

      We’ve local offices and local staff with knowledge of the community and surroundings that matter to you.

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      Available to chat, 24/7

      Speak to our Support Team any time, day or night, 365-days-a-year. No question is ever too big or too small.

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      Led by Christian values

      As an independent Christian charity, compassion is ingrained in how we care for people of all walks of life.

      Caring for you as a whole person

      Below are some of the Home Care services we offer to help you stay independent. If you’re unsure about which ones might suit you, we’ll happily be your guide.

      Personal Care
      Personal Care

      For help with self-care routines such as bathing, dressing and grooming.

      Domestic
      Domestic Assistance

      Maintain a tidy space – we can do laundry, pet walking, gardening and more.

      Cutlery
      Meal Assistance

      Get a hand (and some company) when preparing and cooking meals.

      Transport
      Transport

      Go to and from your appointments and activities without hassle.

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      Nursing

      Expertise to treat and monitor medical conditions and help take medication.

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      Allied Health and Therapy

      Specialist support services that keep you healthy and moving.

      Weights
      Positive Ageing

      Practical skills for staying happy and well during older age.

      Sleepovers
      Flexible Respite

      Regular day, overnight or weekend care either at home or in our cottages.

      Social support
      Social Support

      Be active in the community with social groups and home visits.

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      Pastoral Care

      Pastoral Care coordinators provide a listening ear for you and your family.

      Take a break through respite care

      Spend a day socialising at our social clubs and enjoy a break from your normal routine. This can also give carers a well-deserved rest.

      Meeting new people and experiencing activities outside of your home can be refreshing and uplifting. Our clubs have plenty of activities to enjoy in caring, friendly day centres.

      Find out more
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      Need help accessing care at home?

      Download the help sheet

      Get to know HammondCare At Home

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      Learn about your Home Care options

      Commonwealth Home Support Programme
      GOVERNMENT FUNDED

      Commonwealth Home Support Programme

      For people who are managing okay on their own at home, but need some extra help. This can be short or long-term.
      See how it works
      Home Care Package
      GOVERNMENT FUNDED

      Home Care Package

      For people who have ongoing and/or complex needs that aren’t covered by the Commonwealth Home Support Programme.
      See how it works
      NON-GOVERNMENT FUNDED
      GOVERNMENT FUNDED

      Private Home Care

      For people with any level of need who aren’t eligible for Government-funded care, have exceeded their funding or prefer to pay privately.
      See how it works

      A helpful guide to assist you in making the right choice

      The Commonwealth Home Support Programme covers at-home support for people needing a lower level of care than a Home Care Package. For people in insecure housing who need care or a permanent place to live, we can help find support.

      Download the guide
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      We care for people far and wide

      We are committed to providing home care services wherever people need support. Although we are the largest home care provider in the Sydney metro, we’re continually expanding our care services across Australia, including the ACT, Victoria, Queensland and rural NSW. To find your closest local office and get information on their services, use the location finder tool below.

      See all locations
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      How to get home care assistance

      Step 1

      Apply for funding

      Check your eligibility by calling My Aged Care on 1800 200 422 or do an online check.

      If you’re eligible for a Government subsidy, you’ll complete a face-to-face assessment organised by My Aged Care.

      Step 2

      Meet our team

      Once you’re approved, speak to a friendly, experienced member of our Support Team to discuss your care services.

      You can also talk to us about private care if you need extra support on top of your subsidised care.

      Step 3

      Use your services

      We’ll design a care plan with you and agree on what support best suits your needs. When you’re happy with it and have funding, your care will start.

      Should you need to update your services for any reason, we can help.

      Do you need some help?

      Contact our support team

      Know the costs involved from day one

      It’s important to understand the fees and costs upfront, so you know exactly what to expect. Costs will vary depending on your unique needs and if you have Government subsidy approval. But don’t worry, we’ll tell you everything you need to know to make an informed choice.

      You can find the latest cost information on the Home Care Costs page.

      View Home Care costs
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      “HammondCare has shown my husband and I that we can live independently in our own home with the support of our Care Manager and the assistance of the wonderful care workers, providing care where needed. Having Italian speaking staff is such a lovely bonus and it truly makes it special.”

      Giovanna
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      “The team at HammondCare At Home are honest and reliable and always willing to support. They are not just coming to our house for work, they offer so much more than that.”

      Mario
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      “The care my mother receives from HammondCare has been a blessing for us. Her carers not only speak Vietnamese, but they have also been great companions for her.”

      Jeannie

      We’d love to welcome you. Contact us today

      If you have any questions about our accommodation or services, please call us on 1800 826 166 or send a message.

      1800 826 166