Frequently asked questions about volunteering

There’s a lot to learn about volunteering at HammondCare and some of our frequently asked questions are listed below.

Still searching for answers? One of our Volunteer Coordinators would love to talk to you. Please call us on 1800 79 33 99 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

We believe that volunteering is one of the most meaningful experiences that you can have as you contribute to your local community, particularly with people who are in need. You’ll meet dedicated staff who have a genuine approach for caring for the frail and elderly who may have complex health needs.

As an independent Christian charity, we’re innovative in our approach to health and aged care and in the services we provide – we seek to lead rather than follow.

While HammondCare provides services across Australia, we currently offer volunteer opportunities in the locations listed below:

Hospitals & Healthcare
Residential Care Homes 
HammondCare at Home
  • Braeside Hospital (Fairfield)
  • Neringah Hospital (Wahroonga)
  • Greenwich Hospital
  • Northern Beaches Palliative Care Out-Patient (Mona Vale)
  • Community Palliative Care (North Shore)
  • Caulfield 
  • Cardiff
  • Darlinghurst
  • Erina 
  • Hammondville 
  • Horsley 
  • Miranda 
  • North Turramurra 
  • Scone 
  • Wahroonga
  • Waratah 
  • Woy Woy 


  • North Shore Sydney
  • South East Sydney
  • Central Coast NSW
  • Central West NSW – Bathurst, Lithgow, Orange, Cowra
  • Far West Broken Hill 
  • Illawarra & Nowra
  • Newcastle and Lake Macquarie
  • Northern Rivers
  • South Coast & ACT 


Ideally when you volunteer with us, you’ll be participating in an activity that you already love and want to share it with others. Or perhaps you’re looking to gain a new skill and meet people.

There are a range of volunteer opportunities you get involved in, from being a social visitor to driving a minibus and so many more. Visit our Residential, Hospital and HammondCare At Home sections for more details.

In our experience, we’ve found that volunteers who are committed on a regular basis over a long period of time gain a deeper sense of personal satisfaction.

Ideally you’ll be available for at least one hour per week over a 12 month or longer period. This may vary from role-to-role and location, so we encourage you to speak with us about your interests and availability.

When you become one of our HammondCare At Home volunteers you’ll be visiting people who may be lonely or socially isolated in their own homes. Our Volunteer Coordinator will meet with you, learn about your interests and do the same with clients. They’ll then look for someone close to your home who may have similar interests. At the first introduction meeting, the Volunteer Coordinator will be present at your first meeting with the client to help with introductions and start the conversation going.

Our volunteering focus at HammondCare is to provide quality opportunities to build relationships with our residents, patients and clients. We feel that to do this successfully our volunteering opportunities are long-term, ideally with a commitment from our volunteers of at least an hour per week or fortnight for 12 months and longer. From time-to-time we may advertise for short-term project opportunities.

We often say that all someone needs to volunteer is an open mind and heart, and a passion for the elderly.

There may be some volunteer roles that do require specific skills or qualifications, such as a current drivers licence if you’re a mini-bus driver, or computer and literacy skills if you’re a biography writing volunteer. If you’re interested in a role that requires a specific skill set, we’ll discuss this with you during the interview stage.

The Duke of Edinburgh award is a structured program empowering youth to explore their full potential. We welcome students to volunteer with us if you’re willing to commit a minimum of 60 hours service in one of our residential care homes. Please note that student places are very limited and we may not be able to accommodate every request.

We’re passionate about providing all our volunteers with training and support, from the moment you join us and beyond. You’ll receive online orientation training sessions - dubbed the Engage Series - alongside our new staff members. You’ll learn about HammondCare, our mission in action focus, infection control, loss and grief as well as communication skills.

Depending on your volunteer role, you may also undergo additional training in the areas of food safety and handling, biography writing, spiritual care series, or transportation.   

Volunteering with us isn’t a pathway to a paid role at HammondCare nor to gain experience if you need to complete work placements. Please note we don’t take on volunteers with an active Workers Compensation claim.

Our recruitment team are always looking for great staff to work alongside us, so we’d encourage you to visit our Careers site. Browse the open roles and apply for the job that suits your interests and qualifications.

The HammondCare Foundation was established to help the organisation continue to grow. All funds raised will go towards helping HammondCare continue to expand and improve services for the vulnerable and marginalised in our community. You can help by contacting your local HammondCare site and visit our Hammond Care Foundation page for more details.

The majority of our volunteer opportunities are during the week between the hours of 9am – 5pm. There are opportunities to volunteer on the weekend or evenings and we can discuss this with you during the interview process.

We welcome organisations who would like to get involved in our Corporate Community Engagement program. For more details, contact us 1800 79 33 99 to discuss in more detail.

We’ve tried to keep it simple when applying to become a HammondCare volunteer:

  1. Contact our Volunteer Coordinator via free call on 1800 793 399 or email This email address is being protected from spambots. You need JavaScript enabled to view it. with a little bit of information about yourself and why you’re interested in volunteering.
  2. We’ll set up an interview time and invite you to complete an application form. We’ll also arrange for a police background check and other checks relevant to your role. You’ll be required to provide proof of your current flu and COVID-19 vaccination. Please note we don’t take on volunteers with an active Workers Compensation claim.
  3. Successful applicants will receive an offer to join us as a volunteer and we’ll arrange for you to receive our online training package.
  4. When you start as a volunteer, you won’t be alone! You’ll have another volunteer who will be your buddy and introduce you to people and guide you on your volunteering journey. You’ll also be supported by your local Volunteer Coordinator.