Getting started with care

We’re here to guide you on your care journey and make finding the right type of care as simple as possible.

Our Locations
map

Discover which of our services are available in your area.

Share joy. Volunteer with us.

View opportunities

Share joy. Volunteer with us.

View opportunities

Become a HammondCare volunteer

For over 90 years, HammondCare has relied on volunteers to help provide relationship-based care. Today, volunteers make a world of difference by dedicating their time to HammondCare’s aged care homes, hospitals and by visiting clients in their homes across Australia.

We’re looking for passionate people like you to help spread joy by regularly visiting aged care residents, home clients and patients. You’ll receive training and support from our experienced staff. And if you have an interest, we’d love to find a role within your local community that suits you.

4016_FY23_Vol Week Email Video 740x450

Here are some of the ways you can make a difference:

• Become a friend through regular visits.
• Drive a wheelchair-accessible bus.
• Bring your pet for a visit.
• Assist with pastoral care & spiritual support.
• Assist with group activities such as exercise programs, cooking, nail care & arts & crafts.
• Provide home visits & support.
• Capturing a patient’s life story through the Biography Service.
• Share your language or professional skills.

Explore volunteering opportunities

Residential Care visits

Join dedicated residential care staff and make a difference to people who can no longer live at home and need a high level of care. You can support aged care residents through:

• Becoming a friend through regular visits.
• Drive a minibus to take residents on local trips in their community.
• Assist with pastoral care activities.
• Support engaging activities such as exercise programs, cooking, walking, nail care & arts & crafts.

Apply online

Home visits

As a HammondCare At Home volunteer, you can enjoy the fulfilment of participating in a shared interest with an older person living near you. Your local Volunteer Coordinator will connect you with someone in your community who is experiencing loneliness and social isolation while living at home.

Pictured above is volunteer Prajdnik Awasthi, who visits John Bush, a former New York Trade Commissioner, and avid art collector. Their visits often involve outings to see the latest art exhibits, where they bond over their love of art. Read their story.

Apply online

Hospital volunteering

Volunteer alongside specialised clinicians, providing a range of services, to help bring meaningful engagement to patients and their visitors. There are many ways you can support people in our care, providing them with much-needed joy, including:

• Taking trolleys room-to-room for morning tea & happy hour.
• Helping dreams come true through the Dreams Project.
• Supporting therapists in activities including art, music & games.
• Capturing a patient’s life story as a biography service volunteer.

Apply online

Social Club & Respite Cottage volunteering

HammondCare Social Clubs provide an inclusive environment where older people, including those living with dementia, can take a break from their home environment, connect with their community, and spend time engaging in enjoyable activities and socialising. Our Respite Cottages offer overnight support, whereas the Social Clubs only operate during the day.

In addition to making a difference to the staff and clients, your support is very much appreciated by the family members and friends of clients who rely on these services to take a much-needed break and enjoy some time away from their caring roles.

Apply online

Help patients through Community Palliative Care

Join us and help provide comforting physical and emotional support to people with a progressive life-limiting illness. As a volunteer with our Community Palliative Care Service, you can make an impact through:

• Visiting a patient at home to provide company & give their family a break.
• Driving patients to an outing, an appointment, or to do some shopping.
• Helping our pastoral care team with pastoral services.
• Capturing a patient’s life story as a Biography Service volunteer.

Apply online

Pastoral Care volunteering

As a Christian organisation, regardless of a patient, client, or resident's faith, background or circumstances, we are committed to meeting them where they are and providing a listening ear to help answer questions about the changes in their lives.

Pastoral volunteers play a pivotal role in supporting pastoral care. Our pastoral care coordinators offer guidance and practical training to volunteers through the Spiritual Care Series. This training equips volunteers with a holistic understanding of spiritual well-being and teaches them how to provide meaningful support to residents, patients, or clients.

Apply online

Aged Care Volunteer Visitor Scheme (ACVVS)

Funded by the Australian Government, HammondCare is an approved provider of the Aged Care Volunteer Visitor Scheme (ACVVS). If you choose to become a ACVVS volunteer, you will be matched with care recipients of Australian Government-funded residential aged care and home care packages who may be feeling isolated. ACVVS volunteering not only enriches the lives of those supported by HammondCare, but also extends to other participating aged care providers in the ACVVS network. 

Apply online

Types of volunteering roles

Our volunteering roles are as varied as the people we serve. We focus on building relationships with residents, clients, and patients. This is why we look for long-term volunteers who can dedicate their time for one to two hours a week, and become a friendly, familiar face.

Social volunteer

Bring joy to the lives of residents or patients by having a one-on-one chat over a cuppa or engaging in gentle activities such as crafts, listening to music together, reading the newspaper, and so much more.

Pet volunteer

Your furry friend can bring lots of joy to the lives of residents in our residential care homes, patients in hospital, or clients living in the community.

Arts and crafts volunteer

Are you creative? Do you enjoy arts and crafts? Assist a small group of residents to create their own masterpieces with the support of a Volunteer Coordinator. All equipment is supplied.

What our volunteers have to say

4016_FY23_Vol Week Interview Video 800x530 FA2

Charlise and Mollie

Charlise brings her dog, Mollie, along with her to visit clients in their homes. “It may be an hour out of your day, but it might make someone's whole week, so a little sacrifice goes a long way for other people".

4016_FY23_Vol Week Interview Video 800x530 FA1

Thu

Thu visits residents at Hammondville where he uses his French language skills and his musical talent to bring joy to people's lives. "I wanted to do work that reflects my value, my belief... I think that we can improve the quality of life of people in need".

Volunteering opportunities

Residential Care Homes

Share friendships at our Residential Care Homes

We provide expert Residential Care to people who can no longer live at home and need a high level of care. There are many ways volunteers can engage with residents:

  • Becoming a friend to residents and sharing friendships
  • Driving a minibus to take residents on local trips in their community
  • Assisting with pastoral care activities
  • Supporting activities such as exercise programs, cooking, walking, nail care and art and craft
In your community

Connect with an older person in your community

As a HammondCare At Home volunteer, you can enjoy the fulfilment of participating in a shared interest with an older person who lives close to your home.

Your local Volunteer Coordinator will connect you with someone in your community who is living at home and is experiencing loneliness and social isolation.

We aim to partner you with someone who shares similar interests such as playing board games, crocheting, having a cuppa and chat, going for a walk, or visiting a local coffee shop or men’s shed group.

There are also opportunities to volunteer in one of our Respite Cottages or Social Clubs.

Health and Hospitals

Support people in Hospitals and Clinics

Volunteer alongside specialised clinicians, providing a range of services, to help bring meaningful engagement to patients and their visitors. There are many ways you can give support to the people in our care, providing them with a sense of hope, including:

  • Taking trolleys room-to-room for morning tea and happy hour
  • Helping dreams come true through the Dreams Project
  • Supporting therapists in activities including art, music, and games
  • Capturing a patient’s life story as a biography service volunteer
Community Palliative Care

Volunteer in Community Palliative Care

We’re passionate about providing comforting physical and emotional support to people with a progressive life-limiting illness. As a volunteer with our Community Palliative Care Service, you may be involved with:

  • Visiting a patient at home to provide company and give their family a break
  • Driving patients to an outing, an appointment, or to do some shopping
  • Helping our pastoral care team with pastoral services
  • Capturing a patient’s life story as a biography service volunteer

It’s easy to get started

Clip art Check list
Step 1

Register online

It takes five minutes to register here, or you can apply directly to a volunteer role here, or give us a call on 1800 793 399 and tell us about yourself and why you’re interested in volunteering.
Video call-1
Step 2

Speak with our team

We'll set up some time to discuss your application, the registration process and explore your areas of interest.

Agreement
Step 3

Start your induction

Once your application has been approved, we prepare you for the role with our online training program. Then from day one, you’re paired with a volunteer buddy who will introduce you to people and guide you on your journey.

Register your interest

Speak to our friendly team today by calling 1800 793 399 or simply fill out this form, and we'll contact you to learn more about your interests. Alternatively, you can directly apply for roles here.

Please input a valid Australian phone number


FAQs

How many hours do you require from volunteers?

We’ve found that volunteers who are committed regularly over a long period of time gain a deeper sense of personal satisfaction. Preferably, you’ll be available for at least one hour per week over 12 months or longer. This may vary between roles and locations, so we encourage you to speak with us about your interests and availability.

To volunteer in our residential care homes, you must:

  • Be 16 years of age or older
  • Show proof of COVID-19 (three doses) and flu vaccinations
  • Follow our COVID-19 guidance
  • Complete a criminal record check, which we can arrange
  • Complete an NDIS Worker Screening Check.

To become a Home Care volunteer, you must:

  • Be 18 years of age or older
  • Show proof of COVID-19 (three doses) and flu vaccinations
  • Follow our COVID-19 guidance
  • Complete a criminal record check, which we can arrange.

To become a Health and Palliative Care volunteer, you must:

  • Be 18 years of age or older
  • Show proof of COVID-19 (three doses), flu vaccinations, and further immunisation screening
  • Follow our COVID-19 guidance
  • Complete a criminal record check, which we can arrange.

We appreciate the interest, however, volunteering isn’t a pathway to a paid role at HammondCare or completing work placements. Our recruitment team is always looking for great people to work with us, so we encourage you to check the vacancies on our Careers page.

We welcome organisations who would like to get involved in our Corporate Community Engagement program. For more details, call our Volunteer Coordinator on 1800 793 399.

You are able to volunteer at our residential care homes in Cardiff, Caulfield, Darlinghurst, Erina, Hammondville, Horsley, Miranda, North Turramurra, Wahroonga, Waratah and Woy Woy.

We welcome volunteers in ACT, NSW (Central Coast, Northern Sydney, Hunter, Illawarra, South East Sydney, South West Sydney, Southern Highlands, Central West, Far West, Northern Rivers) and Victoria (Melbourne Metro).

We welcome volunteers at Braeside Hospital, Greenwich Hospital and Neringah Hospital.

You can also volunteer at our community palliative care across the Northern Beaches and North Shore Sydney.

 

You will be completely supported from the moment you start as a volunteer. Before you’re on the ground, we prepare you for the role with our online training program. Then from day one, you’re paired with a volunteer buddy who will introduce you to people and guide you on your journey. Your local Volunteer Coordinator also provides ongoing support.

Your local Volunteer Coordinator will meet with you to find out about your interests, and then they’ll look for someone close by who may share similar interests. At your first meet-up, the Volunteer Coordinator will help with introductions and get the conversation going.

The Duke of Edinburgh International Award is a development program empowering youth to explore their full potential. We welcome students aged 16 years or older who are willing to commit to a minimum of 60 hours of service in one of our residential care homes. Please note that student placements are limited.

The majority of our volunteer opportunities are held during the week, Monday to Friday, between 9am and 5pm. There are limited opportunities to volunteer outside these times, but we can discuss your availability and preferences during the interview process.

You can help by volunteering to help raise vital funds for The HammondCare Foundation. All funds raised go toward helping us continually expand and improve our services and support for people in need. Visit the HammondCare Foundation to learn more about the work we do.

Our volunteer programs provide opportunities to build relationships with the clients, residents, and patients we care for. The best way to make this happen is with a volunteer commitment of at least an hour per week or fortnight for 12 months or more. But, from time to time, we may have short-term opportunities available. You can check our volunteer opportunities page for updates.

 

HammondCare is an approved provider of the Aged Care Volunteer Visitor Scheme (ACVVS), which is funded by the Australian Government. To become a ACVVS volunteer, you will be matched with care recipients with Australian Government-funded residential aged care and home care packages who may be feeling isolated. ACVVS volunteering not only enriches the lives of those supported by HammondCare, but also extends to other participating aged care providers in the ACVVS network. 

ACVVS logo-COLOUR-inline