Spiritual and emotional care when you need it

Lavender fieldPastoral care helps to support you and your family through life’s journey.

In line with HammondCare’s mission and motivation, we believe that providing excellent care comes from knowing and understanding you as a whole person and tailoring care to suit your needs. This includes supporting your emotional or spiritual beliefs - supporting people from all faiths and none.

HammondCare’s Pastoral Care team provides complimentary care and support to you and your loved ones. The focus is always on the individual’s own emotional and spiritual wellbeing, as well as helping to navigate changing needs, whether they are physical, mental or emotional. 

Pastoral care can take many forms, ranging from regular check-in phone calls to visits at your home. This can often develop into an ongoing relationship that lasts for years. 

Each encounter with the pastoral care team is shaped around you and your needs.

We can engage in art or music with you, get out into nature together or work with you to find peace and meaning. We can also organise religious services or meetings with leaders from all faiths.  

We have particular expertise in working with people with dementia, building deep connections so that people feel loved and safe and accepted.

How can I access pastoral care?

To access pastoral care, speak to your local home care team who will refer you. Alternatively, you can contact our 24/7 support line on 1800 826 166

After the initial contact, a Pastoral Care Coordinator will generally visit you at home to take the time to get to know you. Together, you will build a Hope Assessment and organise your care.

HammondCare is expanding all the time and we currently have pastoral care teams located in Melbourne, ACT, Sydney, regional areas from south of Sydney to the Victorian border, Broken Hill, Bathurst and surrounds, the Central Coast, and the Upper and Lower Hunter regions.

If you’re located outside those areas, we can provide phone support and make arrangements to support you and your family.

To find out more about Pastoral care services, download the HammondCare At Home Pastoral Care brochure.


HammondCare At Home Pastoral Care brochure