Feeling at home really matters

Cottage Model Care Small House models accreditationEveryone deserves to feel at home but too often aged care feels like an institution. That’s why we developed our small household Cottage Model for residential care.

For more than 25 years, research has shown that care in a small household environment improves older people's quality of life and wellbeing, including those with complex care needs.

It’s the approach recommended by the Royal Commission into Aged Care Quality and Safety.

How does our Cottage Model improve quality of life?

  • A comforting family home feel, including kitchen, living room, laundry and even a hills hoist.
  • Thoughtful design features to improve independence.
  • ‘Small household’ environments are proven to help reduce hospitalisation and inappropriate medication.
  • Our relationship-based approach ensures we really get to know each resident and their family.
  • Personalised clinical and social care from familiar faces, while building relationships with other residents.

As Australia’s recognised leader in providing residential care for dementia and complex needs, we know that feeling at home matters. And we believe that you matter. Discover our leading Cottage Model, the approach recommended by the Royal Commission.


Contact us to learn more about our Cottage Model of Care

What families like yours are saying about our Cottage Model

The fact that you can walk in and people are cooking dinner, and you can smell dinner cooking, along with the washing machine running, makes it feel homely. – Andrew

Like a personal family home. – Amelia

I’m able to walk away and know they’re safe. – Rosemary

Note: Some names and identifying details have been changed to protect the privacy of individuals.


We would love to hear from you and answer any questions you may have. Please call us on 1800 776 112, email This email address is being protected from spambots. You need JavaScript enabled to view it. or make an enquiry below.


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