Private home care
Nobody should go without the support they need. Our team is passionate about giving you the best possible care in the comfort of your home.
What is private home care?
Private care is a home care option you pay for yourself – it’s not subsidised by the Australian Government. It’s a way for older people to receive support from us, even if your needs are not covered by the Government-funded Commonwealth Home Support Programme or a Home Care Package. And if you’re waiting for a package allocation, we’ll discuss how we can support you in the meantime.
Our private home care is currently available in NSW, Victoria and Queensland. We’re always expanding our national care footprint, so please check our Location Finder for your nearest local office.
How does it work?
With our support, you or your loved one will receive care that puts your goals, needs and preferences first. A dedicated carer can be there 7 days a week on an ongoing or short-term basis, including evening visits. No matter your situation, we do whatever it takes to help you.
Day-to-day Care
A helping hand for things like bathing, transport, groceries and laundry.
Cottage Respite
Flexible care at cottages that enliven you with a change of scenery.
24-hour Care
Care and companionship for a whole day without leaving your home.
Sleepovers
Temporary overnight respite for help at home however you need it.
Clinical Services
Such as quality nursing, rehabilitation and exercise programs.
Social Clubs
Connect with community and enjoy relaxing events in the way you choose.
Navigating the home care journey with you
If you’re not eligible for government subsidies or would like the option to pay for additional home care services, then you can begin your home care journey with us through Private Care.
Watch our video to find out how your care team can support you in navigating this journey, from understanding your fees and what services are available, to creating a care plan with everything that matters to you.
What if I’m still waiting on a subsidy?
Sometimes, approval wait times for a Government subsidy can be long. It all depends on the length of the national package queue. So to speed up how soon care is received, you can use our services now and we’ll assess if you still require Private Care services after the package is allocated.
And should your needs change over time, you’re welcome to readjust your services. When you choose us, you’ll be supported by a consistent, experienced team that’s passionate about giving you the best possible care. For information on private home care fees and charges, download our guide.
Here to answer your questions, 24/7.
Give us a call anytime, day or night, on 1800 826 166. Alternatively, you can send us a message using the form.