Getting started with care

We’re here to guide you on your care journey and make finding the right type of care as simple as possible.

Our Locations
map

Discover which of our services are available in your area.

Private home care

Nobody should go without the support they need. Our team is passionate about giving you the best possible care in the comfort of your home.

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What is private home care?

Private care is a home care option you pay for yourself – it’s not subsidised by the Australian Government. It’s a way for older people to receive support from us, even if your needs are not covered by the Government-funded Commonwealth Home Support Programme or a Home Care Package. And if you’re waiting for a package allocation, we’ll discuss how we can support you in the meantime.

Our private home care is currently available in NSW, Victoria and Queensland. We’re always expanding our national care footprint, so please check our Location Finder for your nearest local office.

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How does it work?

With our support, you or your loved one will receive care that puts your goals, needs and preferences first. A dedicated carer can be there 7 days a week on an ongoing or short-term basis, including evening visits. No matter your situation, we do whatever it takes to help you.

Personal Care
Day-to-day Care

A helping hand for things like bathing, transport, groceries and laundry.

Cottage Respite
Cottage Respite

Flexible care at cottages that enliven you with a change of scenery.

24-7 Care
24-hour Care

Care and companionship for a whole day without leaving your home.

Sleepovers
Sleepovers

Temporary overnight respite for help at home however you need it.

Doctor
Clinical Services

Such as quality nursing, rehabilitation and exercise programs.

Social support
Social Clubs

Connect with community and enjoy relaxing events in the way you choose.

Navigating the home care journey with you

If you’re not eligible for government subsidies or would like the option to pay for additional home care services, then you can begin your home care journey with us through Private Care.

Watch our video to find out how your care team can support you in navigating this journey, from understanding your fees and what services are available, to creating a care plan with everything that matters to you.

Call 1800 826 166
Call 1800 826 166

Need help accessing care at home?

Download our easy-to-understand guide to applying for and accessing our in-home care services.

Download the help sheet
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What if I’m still waiting on a subsidy?

Sometimes, approval wait times for a Government subsidy can be long. It all depends on the length of the national package queue. So to speed up how soon care is received, you can use our services now and we’ll assess if you still require Private Care services after the package is allocated.

And should your needs change over time, you’re welcome to readjust your services. When you choose us, you’ll be supported by a consistent, experienced team that’s passionate about giving you the best possible care. For information on private home care fees and charges, download our guide.

HammondCare At Home Choices Guide

Here to answer your questions, 24/7.

Give us a call anytime, day or night, on 1800 826 166. Alternatively, you can send us a message using the form.