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Residential Care

HammondCare Wahroonga

3-9 Woonona Avenue South
Wahroonga NSW 2076

Welcome to HammondCare Wahroonga

Located in Sydney's Upper North Shore, HammondCare Wahroonga is positioned in a tranquil street within close reach of several parks and the local train station. The home specialises in care for people living with dementia, offering six purpose-built apartments spanning four levels. Balconies provide abundant natural light and picturesque views.
 
Designed using best practice principles, Wahroonga's apartments enhance daily life through features that promote choice, independence, and familiarity. The support of a care team with dementia expertise improves quality of life for residents using evidence-based techniques. Uniquely decorated memory boards are located at the entrance to residents’ rooms, providing a sense of connection, warmth and familiarity.
 
Activities and amenities are available to keep you engaged and connected with the things you enjoy doing. Pamper yourself with a relaxing treatment at the hair salon, immerse yourself in arts and crafts, or tinker on the piano. A visiting volunteer program offers the opportunity to connect with new friends and their pets.

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See our small cottages, designed like home

Our leading design principles help people stay independent and make choices for themselves. There's easy access to gardens, a central kitchen you can recognise and use, and a mix of shared living areas and quiet comfortable spots to sit and relax.

What does HammondCare Wahroonga offer?

The warmth of home: HammondCare Wahroonga is a dementia specific care home with 6 private apartments that houses up to 12 residents per apartment. All our homes provide a warm and welcoming atmosphere with all the comforts of home. They each have their own dining, lounge, and outdoor areas, with accessible courtyards and beautiful gardens.

Engagement with life: We encourage residents to take part in everyday activities which provides a sense of purpose and feeling involved. We also offer residents a variety of social and recreational opportunities, including gardening, trips to local village shops, visits from school students, and music and pet therapy.

A fresh food culture: High quality, varied, and delicious food is essential to everyone’s physical and emotional health. That’s why we ensure all meals are freshly cooked on-site and we spend significantly more on each meal than industry average.

Comprehensive support: At HammondCare, we aim to provide comprehensive support for each resident, their family, and carers, to help embrace physical, psychological, social, and spiritual needs. We value understanding your wishes for care in the future and can provide information for you about how to communicate those wishes to your care team.

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Types of care at HammondCare Wahroonga

Residential care

  • Our unique model of care is centred on truly getting to know each person and their family. We tailor care to residents’ individual background, likes and needs
  • We have more than 90 years’ experience in looking after those in need including more than 25 years’ expertise in caring for people living with dementia
  • Our homes are designed specifically for someone living with dementia, to maximise comfort and wellbeing, and make each day less stressful
  • As an independent Christian charity, compassion is ingrained in how we care

Costs and payment options

At HammondCare, we provide the highest possible quality of care to all people with an assessed need, regardless of their financial circumstances. This means that your financial situation will not affect finding a place at HammondCare. There are a number of pricing options available for residents. These can be complicated, however we have tried to make them as clear as possible. If you're not sure what the best option for you is, or if you would like to talk to someone about your financial situation, please don't hesitate to get in touch.

Option 1: Refundable Accommodation Deposit (RAD)

This is a lump-sum payment with a refundable balance upon exit. The maximum RAD for Wahroonga is $1,055,000.

Option 2: Daily Accommodation Payment (DAP)

This is a daily payment that is non-refundable. The maximum DAP for Wahroonga is $241.06

Option 3: RAD + DAP Combined

This is a combination payment that is made up of part refundable accommodation deposit, and part daily accommodation payment. You can pay any RAD + DAP combination you wish.

An example of RAD + DAP combinations for Wahroonga is a RAD of $685,000 and a DAP of $84.54

In this case, you can deduct the daily payment (DAP) from the lump sum payment (RAD).

HammondCare Assurance

Residents who choose to pay for their accommodation by a RAD + DAP combination may also determine to have any DAP and/or Personalised Services Fee withdrawn from the RAD.

You may have concerns that the RAD amount will, over time, be consumed by these deductions. However, HammondCare ensures that at least 65% of the RAD paid will be returned to residents:

  • Whose income and assets assessment by Centrelink/DVA indicates that the RAD they have paid is the maximum that they are able to pay.
  • Who have paid a RAD that is equal to or higher than the HammondCare example RAD + DAP combination for that specific care home

Those who do not agree to have any regular deductions from the RAD will receive the full deposit when they leave the care home.

Accommodation supplement

The Australian Government also pays an accommodation supplement for residents who are unable to contribute to the cost of their accommodation.

The Australian Government subsidises the cost of care.

Residents are asked to contribute in the following ways:

Basic Daily Fee

A Basic Daily Fee goes towards day-to-day living expenses such as meals, cleaning and laundry. The standard Basic Daily Fee is 85% of the single pension, or $61.96 per day.

Means-Tested Care Fee

If a resident’s income and assets exceed thresholds set by the Australian Government, a Means-Tested Care fee will need to be paid, which contributes to the cost of clinical care.

Personalised Services

To provide comfort and satisfaction, all HammondCare residential sites have access to a number of high-quality services and features. At Wahroonga from just $31, Personalised Services are provided in addition to the provision of standard care and services.

So what will the total cost be?

Specific care costs will depend on several factors, including your particular circumstances and care needs. To find the best option for your needs, contact our Admissions Team for a friendly chat on 1800 776 112.

Examples

To make things clearer, here are some examples of how accommodation and care costs might interact in individual cases.

Mary is a full pensioner who was renting a house. When she was assessed by the Australian Government as eligible for residential care, she moved into a low care, dementia-specific home at HammondCare. Because she did not have significant income or assets, Mary receives the government’s accommodation supplement and she does not have to pay the means-tested care fee. She will use her pension income to pay the Basic Daily Fee.

Bill is a retired welder who lives in his own home. When he discovered he needed residential care, he sold his house for $420,000 and moved into HammondCare. The home's maximum accommodation price is $550,000 and he chose to pay a combined $360,000 refundable deposit and a $43.62 daily accommodation payment (based on the outstanding amount of $190,000). He also pays a means-tested care fee of around $10/day and Personalised Services fee which is debited from his savings. He also pays the Basic Daily Fee out of his pension.

Jane is a retired accountant. Before she moved into a 15-person cottage at HammondCare, she lived in her own home that was worth $900,000. She paid the full refundable deposit of $830,000 and so did not have to make any daily accommodation payments. She now pays a means-tested care fee based on her assets and her investment income. She also pays the Basic Daily Fee and Personalised Service Fee out of her investment income.

COVID-19 guidelines

HammondCare puts residents' health and wellbeing first. As we learn to live with the COVID-19 pandemic, we continue to follow the directives and guidelines of the Australian and State Governments.

Click here to see the latest COVID-19 information and updates.

  • Staff and visitor screening
  • Training in, and enhanced use of, appropriate PPE and infection control measures
  • Monitoring and auditing of infection control practices by the QSR team
  • Reduced movement of staff between services and between cottages at each service
  • Enhanced cleaning processes, especially in high-touch areas
  • Increased precautionary testing of staff
  • Offering on-site vaccination clinics to residents and staff
  • Developing clear escalation and decision-making processes that promote safety and encompass a compassionate approach
  • Implementing measures to safely enable ongoing engagement and visits for residents, their family and loved ones

HammondCare’s Partnering In Care Program is a special education program for the loved ones of residents. The program is designed to equip family and friends with care principles to enable a partnered approach to caring for each resident. 

The course content has recently been updated to reflect current COVID-19 visitor information and visiting a residential home, infection control and some other information to assist family and loved ones at this time.