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      Residential Care

      HammondCare North Turramurra Residential Aged Care

      10 Murrua Road
      North Turramurra NSW 2074

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      Welcome to HammondCare North Turramurra Residential Aged Care

      HammondCare North Turramurra provides specialised residential aged care to people with complex health conditions including dementia.
       
      Surrounded by parklands and flowering gardens, HammondCare North Turramurra comprises three aged care homes tailored to residents with similar needs, meaning each person receives individually-focused care. Providing a warm and inviting environment, HammondCare's homes each have their own dining, lounge, and accessible outdoor areas.
       
      The expert care team are qualified in sector-leading care practices, and care for each resident and their family using a relationship-based approach.

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      An older man and a carer enjoy a stroll in the garden at HammondCare North Turramurra, an aged care home in the Upper North Shore.
      Guide to HammondCare Residential Aged Care

      PDF | File size: 2.47 MB

      See our small cottages, designed like home

      Together with expertise in clinical and dementia care, HammondCare North Turramurra's homes in Sydney are designed to help you feel familiar in your environment.
       
      North Turramurra offers a range of accommodation options for diverse needs, including small household living in Waldegrave House.

      What does HammondCare North Turramurra offer?

      An expert care team: Trained in specialised residential aged care and dementia care, your team is dedicated to improving your quality of life through compassionate care and clinical excellence. As part of caring for you, they learn about your history, passions, values, and hobbies to help you maintain a fulfilling life.
       
      Pastoral care: HammondCare North Turramurra welcomes and respects people of all faiths, and of no faith. The Pastoral Care team provides regular support and education to residents and their families.
       
      Volunteer services: A team of trained volunteers generously contribute their time to providing company, friendship, art and music engagement, gardening and pet therapy, and spiritual care.
       
      Partnered services: HammondCare North Turramurra works with a range of aged care partners in Sydney to care for you holistically, including consulting pharmacy services and allied health providers.

       

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      Types of care at HammondCare North Turramurra Residential Aged Care

      Residential dementia care

      • HammondCare has 30 years experience caring for people with dementia.
      • HammondCare North Turramurra has three specialised dementia care environments: Boronia home (Leighton Lodge), Tulip home (Princess Juliana Lodge), and Waldegrave House.
      • Waldegrave House incorporates HammondCare's evidence-based dementia design features to promote independence and choice for people living with dementia.
      • With specialised dementia qualifications, the care team at North Turramurra tailor their care to each person's values, preferences, and health needs.

      Residential aged care

      Juliana home (Princess Juliana Lodge) and Banksia home (Leighton Lodge) at HammondCare North Turramurra are dedicated to people with complex health needs.
       
      Qualified in specialised care, the care team is backed by HammondCare’s history and expertise, encompassing over 90 years caring for people in need.
       
      In addition to providing personalised care, the team encourage and support you to stay involved in meaningful activities aligned with your interests.

      Costs and payment options

      We provide the highest quality of residential aged care in Sydney to all people with an assessed need, regardless of their financial circumstances. This means that your financial situation will not affect finding a place at HammondCare.
       
      There are three ways you can pay for residential accommodation and care. We can help you understand your options and find an arrangement that suits your individual circumstances.

      1. Accommodation Costs

      Option 1: Refundable Accommodation Deposit (RAD)
      Option 1: Refundable Accommodation Deposit (RAD)

      This is a lump-sum payment with a refundable balance upon exit.

      The maximum RAD for:

      • Princess Juliana Lodge: $675,000
      • Waldegrave House: $675,000
      • Leighton Lodge: $450,000 for shared accommodation, $550,000 for single accommodation
      View full costs
      Option 2: Daily Accommodation Payment (DAP)
      Option 2: Daily Accommodation Payment (DAP)

      This is a daily payment that is non-refundable.

      The maximum DAP for:

      • Princess Juliana Lodge:$154.60
      • Waldegrave House: $154.60
      • Leighton Lodge: $103.06 for shared accommodation, $125.97 for single accommodation

       

      View full costs
      Option 3: RAD + DAP Combined
      Option 3: RAD + DAP Combined

      This is a combination payment that is made up of part refundable accommodation deposit, and part daily accommodation payment. You can pay any RAD + DAP combination you wish.

      An example of RAD + DAP combinations for North Turramurra is:

      • Princess Juliana Lodge:  a RAD of $435,000 and a DAP of $54.96
      • Waldegrave House: a RAD of $435,000 and a DAP of $54.96
      • Leighton Lodge: a RAD of $360,000 and a DAP of $43.51 per day for single accommodation. A RAD of $290,000 and a DAP of $36.64 per day for shared accommodation

      In this case, you can deduct the daily payment (DAP) from the lump sum payment (RAD).

      HammondCare Assurance

      Residents who choose to pay for their accommodation by a RAD + DAP combination may also determine to have any DAP and/or Personalised Services Fee withdrawn from the RAD.

      You may have concerns that the RAD amount will, over time, be consumed by these deductions. However, HammondCare ensures that at least 65% of the RAD paid will be returned to residents:

      • Whose income and assets assessment by Centrelink/DVA indicates that the RAD they have paid is the maximum that they are able to pay
      • Who have paid a RAD that is equal to or higher than the HammondCare example RAD + DAP combination for that specific care home

      Those who do not agree to have any regular deductions from the RAD will receive the full deposit when they leave the care home.

      Accommodation supplement

      The Australian Government also pays an accommodation supplement for residents who are unable to contribute to the cost of their accommodation.

      View full costs

      2. Care costs

      The Australian Government subsidises the cost of care.

      Residents are asked to contribute in the following ways:

      Basic Daily Fee

      A Basic Daily Fee goes towards day-to-day living expenses such as meals, cleaning and laundry. The standard Basic Daily Fee is 85% of the single pension, or $61.96 per day.

      Means-Tested Care Fee

      If a resident’s income and assets exceed thresholds set by the Australian Government, a Means-Tested Care fee will need to be paid, which contributes to the cost of clinical care.

      3. Personalised services

      Personalised services

      To provide comfort and satisfaction, all HammondCare residential sites have access to a number of high-quality services and features. At North Turramurra from just $23.50 per day at Princess Juliana Lodge and Leighton Lodge, and $31 per day at Waldegrave House, Personalised Services are provided in addition to the provision of standard care and services.

      4. Total Costs Summary

      So what will the total cost be?

      Specific care costs will depend on several factors, including your particular circumstances and care needs. To find the best option for your needs, contact our Admissions Team for a friendly chat on 1800 776 112.

      Examples

      To make things clearer, here are some examples of how accommodation and care costs might interact in individual cases.

      Mary is a full pensioner who was renting a house. When she was assessed by the Australian Government as eligible for residential care, she moved into a low care, dementia-specific home at HammondCare. Because she did not have significant income or assets, Mary receives the government’s accommodation supplement and she does not have to pay the means-tested care fee. She will use her pension income to pay the Basic Daily Fee.

      Bill is a retired welder who lives in his own home. When he discovered he needed residential care, he sold his house for $420,000 and moved into HammondCare. The home's maximum accommodation price is $550,000 and he chose to pay a combined $360,000 refundable deposit and a $43.62 daily accommodation payment (based on the outstanding amount of $190,000). He also pays a means-tested care fee of around $10/day and Personalised Services fee which is debited from his savings. He also pays the Basic Daily Fee out of his pension.

      Jane is a retired accountant. Before she moved into a 15-person cottage at HammondCare, she lived in her own home that was worth $900,000. She paid the full refundable deposit of $830,000 and so did not have to make any daily accommodation payments. She now pays a means-tested care fee based on her assets and her investment income. She also pays the Basic Daily Fee and Personalised Service Fee out of her investment income.

      “Our mother enjoyed many bus trips, bingo games, concerts and spending time with the ladies in Princess Juliana Lodge. Her care was incredible, from management, carers, medical staff, cleaners and kitchen staff. With thanks to all your staff for making my Mum a welcome resident.”

      Bethany

      “Both my parents are/have been cared for at North Turramurra over the past 6 years, I've seen many fine examples of compassion and care by staff. Special compliments to Thomas, Amanda & Sarah for investigating and communicating so professionally recently.”

      Georgia

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      COVID-19 guidelines

      HammondCare puts residents' health and wellbeing first. As we learn to live with the COVID-19 pandemic, we continue to follow the directives and guidelines of the Australian and State Governments.

      Click here to see the latest COVID-19 information and updates.

      Residential Service risk management measures
      • Staff and visitor screening
      • Training in, and enhanced use of, appropriate PPE and infection control measures
      • Monitoring and auditing of infection control practices by the QSR team
      • Reduced movement of staff between services and between cottages at each service
      • Enhanced cleaning processes, especially in high-touch areas
      • Increased precautionary testing of staff
      • Offering on-site vaccination clinics to residents and staff
      • Developing clear escalation and decision-making processes that promote safety and encompass a compassionate approach
      • Implementing measures to safely enable ongoing engagement and visits for residents, their family and loved ones
      Partnering in Care

      HammondCare’s Partnering In Care Program is a special education program for the loved ones of residents. The program is designed to equip family and friends with care principles to enable a partnered approach to caring for each resident. 

      The course content has recently been updated to reflect current COVID-19 visitor information and visiting a residential home, infection control and some other information to assist family and loved ones at this time.