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Annual Report
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Annual Report 2021

Read how our teams have helped clients, patients and residents feel connected during COVID-19 restrictions.

In the Annual Report 2021, CEO Mike Baird shares insights on his first year in the role, and Chairman John Kightley reflects on the challenges of the last 12 months.

There’s also a new research section, and we share our next key projects, how we’re tracking for our financial and sustainability targets, plus progress of our Next Chapter strategy and focus.