Quality of End of Life Care Newsletter Edition One - September 2019

End of Life Care Resources

The End of Life Care Flipchart

A key resource developed as part of Phase 1, the flipchart assists with symptom management and provides clear concise information for your staff including: possible causes, questions to ask, what to do and suggested non-medical treatments.  pdf Download a copy here. (1.30 MB) pdf
(1.88 MB)

The End of Life Care Resource Booklet

We are in the process of updating and reprinting the first edition of this resource booklet, to include additional updates and helpful links. Once available, we will advise and distribute as soon as possible. pdf Download the latest copy here (1.88 MB) .

Training and Education

An all-day training course is available for all staff who have not attended this training in Phase 1 & 2. We are also extending the invitation to Recreational Activities Co-ordinators and Clinical Care Managers.  We will have limited spaces available per session, but it is envisaged that this education will be repeated in the first half of 2020. Find out more about the latest training sessions below.

  • Palliative Approach, End of Life Care in Residential Care for RN’s, Clinical Care Managers – Tuesday 29 October 2019 at Greenwich Hospital 8.30 am – 4.30 pm. Download the application form here. Contact Tina Mullally for more information: This email address is being protected from spambots. You need JavaScript enabled to view it..
  • Palliative Approach, End of Life Care in Residential Care for Care Workers and Recreational Activities Officers – Wednesday 30 October 2019 at Greenwich Hospital 8.30 am – 4.30 pm. Download the application form here. Contact Tina Mullally for more information: This email address is being protected from spambots. You need JavaScript enabled to view it..
  • Palliative Care Essentials (Advanced course) for RN’s, October 10 and 11 2019. This course is available at no cost to staff who have attended the End of Life Care in Residential 1 day course as part of the Phase 1 and 2. Contact: This email address is being protected from spambots. You need JavaScript enabled to view it. for further information.
  • Tele-education: Our first session will be held Tuesday 1 October 2019, the topic will be Advance Care Planning and difficult conversations. More details will be distributed regarding time and ‘how to participate’.

Communities of Practice - Quality End of Life Care

You are now part of a large Communities of Practice in Northern Sydney and we encourage you to participate. Our members are from 38 residential care facilities across the Northern Sydney Local Health District.

Learn more about how you can participate in this community below.

  • By setting up Microsoft Teams and joining our discussion group. Download Microsoft Teams – (once downloaded, email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will invite you to the group PHN EOLC Phase 3)
  • Take part in the tele-education sessions (you can still join the webinar via your internet browser if you are not able to download Microsoft Teams due to organisational protocols)
  • Attend face to face training
  • Share your success stories or initiatives to solve problems at the tele-education sessions where we will showcase case studies.

Namaste Care Program "to honour the spirit within"

Namaste Care is a structured programme, developed by Joyce Simard in the USA, integrating compassionate nursing care with individualised activities for people with advanced dementia especially in the last stages. The purpose of Namaste Care is to give comfort and pleasure to people through sensory stimulation, especially the use of touch. Namaste Care increases the length of time that staff spend engaging and connecting with residents aiming to meet sensory and emotional needs enriching their quality of life.

Download and print off the Namaste guide to implementation here.

Palliative Care Bridge 

HammondCare offers The Palliative Care Bridge, which is a suite of educational videos and resources on palliative care developed by Australian specialists. The online resource aims to assist users in gaining confidence and specialised knowledge in the delivery of appropriate Palliative Care to people in need. A number of videos and printed information are on offer covering the many aspects of illness, palliative care, caring for someone with a life-limiting illness, dying, loss, grief, and bereavement. 

Learn more about the various resources available below.

Expression of Interest

To join Phase 3 for new RACH’s, we are now open, please encourage your colleagues from other care homes to  apply here.