Our Commitment

Our passion is improving the quality of life of people in need. Through a relationship-based approach, we work to promote dignity for people of all cultures, as we reflect and acknowledge our responsibility towards reconciliation for First Nations peoples and non-Indigenous Australians.

Strengthening understanding and relationships with First Nations peoples

Our Reflect Reconciliation Action Plan is a positive step towards developing real actions that build reconciliation. Our vision for reconciliation acknowledges the rich history and culture of the First Nations peoples and their lands on which we care.

We acknowledge the valuable contribution of First Nations people to whom we’ll listen as we learn, building our understanding and awareness of First Nations history and culture.

It is only by taking these first steps that we can be true to our Mission and deliver care that is culturally safe, inclusive and informed: improving quality of life for people in need.

Our Reconciliation Action Plan

HammondCare is proud to launch our Reflect Reconciliation Action Plan in the coming weeks, which will feature the following steps:

  • Listen to First Nations people – there is no one size fits all when it comes to reconciliation
  • Learn from their experiences to find out just how we can make the most impact. We must show a willingness to change – a willingness to make mistakes without judgment
  • Humility to admit we don’t have all the answers, though we know we have a small but meaningful role to play. We need to acknowledge our shared history, and the need to do better in the future
  • Partnership and a desire to work together with First Nations people – including our staff, residents, clients, patients, local partners and other external parties
  • Genuine long-term commitment to reconciliation

Our Reconciliation Working Group

Our RAP implementation will be monitored and governed by our RAP Working Group (RWG). The RWG aims to represent each of our services and cover our entire geographical spread, across all levels of seniority. The RWG is chaired by Mark Peacock, the General Manager of Strategy, Transformation & Impact.

First Nations Resources

Dementia Support Australia, a service led by HammondCare, has co-designed with First Nations experts and champions group, resources to support the care of First Nations people, in particular those living with dementia.

Resources include

  • First Nations Communication Cards to help First Nations people stay connected with language, Country or to start conversations
  • Helpsheets with tips to support carers and families when their family member is moving into aged care, or has pain
  • Flyers on how to access support for a First Nations person living with dementia when behaviours are impacting their care

Access First Nations Resources