NOTE: Australia Post is experiencing delivery delays both Australia-wide and Internationally.
If you have an urgent order, please contact us prior.
We guarantee Christmas delivery for orders placed before 07 December 2020.
Carer Resources
Better For Everyone
Better for Everyone is a toolkit showing how simple, evidence-based changes can reduce changed behaviour in older people and people with dementia.
Lobster for Josino
A world first cookbook providing advice and tips about food at the end of life, as well as more than 100 innovative and delicious recipes.
Best Cookbook of the Year for Australia, Gourmand awards
Music remembers me - Connection and wellbeing in dementia
Music remembers me brings to life the experience of people living with dementia and their interaction with music through an Australian-first project.
My home my life
Bringing together the voice of people with dementia and carers with the best learnings from research and care experiences to provide insightful tips, strategies and real-life stories to support greater independence.
Winner of the Australasian Journal on Ageing Book Award 2018
The room outside
The room outside explains why access to outdoors is vital and how to achieve it for older people and people living with dementia.
Colours of yesterday
Colours of yesterday by Annette Innis is a new adult colouring book specifically designed for older people.
Dementia Care bundle 2020
This Dementia Care bundle provides tips and strategies for going out, approaches to communication, care and wellbeing using positive and meaningful methods.
Design bundle 2020
The Dementia Design book bundle provides practical information to improve the built environment, either in new-builds or existing premises, for both internal and external living.
Promoting Resilience in Dementia Care
A Person-Centred Framework for Assessment and Support Planning that fits into the lives of people with dementia and care partners.
Singing groups for people with dementia
A guide to setting up and running singing groups for people with dementia in community and residential settings.
Talking Sense Living with sensory changes and dementia
This practical book is for carers looking to support people living with sensory challenges. It contains individual chapters dedicated to each of the 5 senses, with useful tips for care partners and self- management
Toilet Talk - 2nd edition
"Toilet talk: Accessible design for people with dementia is a result of many years in the field of design for people with dementia, and an increasing awareness, often from people with dementia themselves, of the challenges they face in finding and using toilets in public places. Although this book is relevant for private houses and places specifically designed for people with dementia, its focus is on public buildings. It is crucially important that we make it possible for people with dementia to get out and about with everyone else."
FAQs
I would like to speak to someone about a book or a special order.
We are happy to help with any enquiry. Please contact us by email or telephone using the details below.
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Telephone - +61 2 8437 7355
Can I purchase books in bulk quantities online?
Yes, you can order up to 99 copies of a book online. If you need to order more, you can place two separate orders, or contact This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.
I changed the quantity of books I want to order but the total owing is incorrect, and I cannot complete the order.
When you change the quantity of books in your order, please always press ‘update cart’ so items can be recalculated.
I have placed an order and need to make a change. What do I do?
Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. with your order details and we will be in contact to provide assistance.
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How much is postage?
Postage within Australia is calculated based on the weight of your book order and your postal address.
Do you post books overseas?
Yes. You can place your order online and select your country from the drop down menu on the shipping/postage page.
My country does not appear in the list for postage. What do I do?
Please email This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.
How long will it take for my book to arrive?
Your order will be dispatched from our warehouse within 2-3 business days from when the order was placed. You will receive a dispatch notice with a tracking ID.
My order has not arrived, what do I do?
Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.
The book that I want to buy says ‘Notify me’ – what does that mean?
The book you would like to order is currently out of stock and not available to purchase. If you enter your contact details, you will be notified by email when the item is restocked.
How do I request a refund?
Please refer to our refund policy here: https://www.hammond.com.au/refund-policy Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. with any refund enquiries.
What payment type is accepted?
We currently accept Visa, Mastercard and Amex.
How can I receive a receipt for my book purchase?
You will automatically receive a Tax Invoice for your purchase once you complete the order process. You will also receive an E-Way receipt confirming the financial transaction.