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Personalised care helps restore peace for a Vietnam veteran

Written by HammondCare | Oct 31, 2025 6:28:11 AM

Robert, a Vietnam War veteran and HammondCare Caulfield resident, has vascular dementia and post-traumatic stress disorder. A side effect of this complex diagnosis meant he was often convinced he had to urgently catch a flight – causing him and his family much distress.

Every morning Robert would routinely empty his cupboards and drawers, and pack all his personal items, including his bedding, to ready himself for the trip. Sometimes he’d even attempt to climb out of his bedroom window to make his flight in time.

Specialised Dementia Carer Jarryd was recognised with a HammondCare Mission in Action award for developing a care plan to help ease Robert’s anxiety. A rigorous morning exercise routine to keep him engaged, attending ANZAC Day events, and understanding his war experiences and his personal triggers all helped to create a more peaceful living experience.

‘Robert’s army training led him to do things in a disciplined way, like packing up his personal items,’ explains Jarryd. ‘It’s great to see him now more settled and making new friends in his cottage.’

Jarryd and his team also created opportunities for Robert to contribute to the daily routine of the cottage, including light duties in the kitchen, which he really enjoyed. This helped him to feel valued, and by contributing to regular, ongoing activities he had purpose.

Robert’s wife of 44 years, Manya, speaks glowingly of Jarryd’s approach to his care: ‘All I can say is Jarryd is a gem. He’s not allowed to leave his job!’

Associate Professor Steve Macfarlane, Head of Clinical Services with Dementia Support Australia, said while every case is unique, the behaviour of needing to be somewhere is common with dementia.

‘Invariably, this behaviour responds poorly to medications and so innovating
non-pharmacological strategies like Jarryd put in place reflect best practice,’
A/Prof Macfarlane explained.