Flexible support for your changing needs

Home care options available for you

In this section we’ve summarised the options available to you if you need some extra care to stay at home.  Your Care Team will review your needs with you once your circumstances change.

Home Care Packages and Commonwealth Home Support Programmes

The Commonwealth Home Support Programme (CHSP) is a Government subsidised programme that supports older people who are still managing well at home but need an extra helping hand with everyday tasks that require low-level support. You may have been allocated CHSP funding while waiting for a Home Care Package upgrade, or waiting to receive your Home Care Package. Your friendly Care Team can review your care plan with you and discuss these options for support.

A Home Care Package is a Government subsidised program that helps you live independently at home for longer. The types of care and support available through a Home Care Package include help with housework, personal care, respite, meals and food preparation, transport, shopping, allied health and social support.

How to access a Home Care Package

The level of service and Government funding you receive will depend on the Home Care Package you are approved to receive. Your My Aged Care assessment will tell you what level is suitable for you.

We can help you develop the best care plan and services that suit your personal needs. We’ll also include your family and loved ones in any decision making if you prefer. If you require more extensive care than is specified in your Government subsidised Home Care Package, we may refer you to a higher-level Home Care Package or additional Private Care services.

To access both Home Care Packages and Commonwealth Home Support Programmes contact My Aged Care for an assessment on 1800 200 422. Read information about the eligibility process here.

Private Care

Private Care provides the opportunity to receive home care in addition to what can be provided within your Home Care Package or CHSP. Support includes social outings, personal care, home help, nursing services, respite and transport.

To find out more about this option you can contact the HammondCare Support team on 1800 826 166 or view here.

If you have any further questions or need guidance, please ask your Care Manager or Care Worker. We’re always flexible to meet the needs of clients. With our relationship-based approach to care, we’ll partner with you to fully understand your needs and plan together what services are available to you.