Enacting our Mission in a year like no other

AR2020 WebTile 250x250HammondCare’s 2020 Annual Report is out this week. According to CEO Mike Baird, this year's report underscores the awe he has experienced in seeing the quality of care delivered to vulnerable people by the HammondCare team.

“In visiting many of our service locations, I’ve heard stories of care that have moved me to tears and met frontline staff whose passion and dedication have left me assured that our elderly are in safe hands,” Mr Baird said. “This is all the more remarkable when we consider that HammondCare residents, clients, patients and staff began the year confronted by bushfire and drought and then continued through 2020 as the groups most affected by the global coronavirus pandemic.

“That’s why our Annual Report 2020 features some of these outstanding stories, which bring to life the financial and activity reporting also included.”

Mr Baird said alongside these stories, key highlights include:

  • Improved revenue growth of 15%, despite the pandemic and other pressures
  • Opening of new $25 million aged care home for older people who are homeless
  • A $31.4 million social dividend

“Our financial results were delivered against a backdrop of new residential care services opening in NSW and Victoria, including our first specialised aged care home for older people experiencing or at risk of homelessness in Darlinghurst, Sydney,” Mr Baird said. “The continued growth of HammondCare At Home services in NSW, Victoria and QLD is another cause for optimism as thousands of older Australians choose to live at home independently with our support.

“Environmental stewardship continues to be a key priority and progress in 2019-20 included improvements in recycling that saved 1430 trees, 276 barrels of oil and 276 tonnes of carbon emissions!

“Our social impact is most clearly seen in the stories of care found throughout this report, but our financial contribution can be seen as well. Our social dividend includes $4 million to support financially disadvantaged residents, $2.4 million in additional hospital services for patients and $1 milllion in vital ongoing research.”

Mr Baird’s first CEO message is also included in the report and features comments on his move to the health and aged care sector, the success of HammondCare’s pandemic response and the importance of positive engagement with the Royal Commission’s final report and recommendations.

HammondCare 2020 Annual Report