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HammondCare Neringah
Neringah Hospital provides an integrated inpatient service and a specialised community palliative care service to residents in the surrounding Hornsby and Ku-ring-gai local government areas within northern Sydney.
(02) 9488 2200
Quality & Safety
HammondCare is committed to providing high quality, safe and relationship-based care for our clients and patients. Our hospitals are fully accredited via the Australian Council on Health Care Standards (ACHS) under the National Safety & Quality Health Service (NSQHS) Standards.
We use various strategies and structures to monitor patient safety and quality of care. These include reviews, audits, surveys and feedback from consumers, carers and staff. Regular clinical indicator review is one of the strategies used within our ongoing quality and safety culture.
In addition to internal and external professional reviews, we have a Consumer Advisory Council who reviews patient safety data and provide comments on a regular basis.
Types of care at HammondCare Neringah Hospital
Neringah Hospital Inpatient unit provides short-term acute care to patients managing a life-limiting illness. The unit provides palliative care for:
- Short-term admission to alleviate symptoms and the distress they cause
- Holistic care to meet the special needs of patients in the final stages of their illness
All bedrooms have ensuite bathrooms, and patients will benefit from a beautiful garden and large family room to relax with relatives in, as well as a chapel, visitor kitchen facilities and a lounge. Residents have the opportunity to socialise and get involved in activities such as art, music and pet visits. Patients can also participate in a happy hour trolley if they wish.
While Neringah Hospital is a public hospital, patients with private health insurance who elect to be admitted as a private patient can do so. If you use your private health insurance hospital cover, you will have no out of pocket expenses for services received in our hospital.
Neringah Hospital provides a community palliative care service supporting patients to manage life-limiting illnesses in the home environment and clinic setting. Community Palliative Care includes:
- Home visits made by specialist palliative care nurses and the allied health team
- Medical support for symptom control such as fatigue, breathlessness, poor appetite, nausea and vomiting, pain and swallowing difficulties
- Recommendation and provision of specialist equipment to assist patients to remain at home
- Neringah Hospital has an Equipment Loan Pool service where available equipment is loaned to patients free of charge
- Information and advice on advance care planning
The Community Palliative Care Services provides a Palliative Care Clinic where patients who are well enough are able to attend the hospital for appointments with Palliative Care staff specialists.
A referral from your GP or treating specialist is required for access to Palliative Care Community Services. There are no out-of-pocket expenses for this service.
How to get or make a referral
Palliative and supportive care
All patient referrals must be from a General Practitioner, medical specialist, or advance practice nurse, and must include the referring officer’s address, phone number, and provider number. If the referral is from a specialist, the patient’s GP details should also be included with the referral.
All referrals must be legally valid as outlined in the Medicare Benefits Schedule (MBS).
Please address your letter of referral to our staff specialists.
The referral must be received and dated prior to the patient receiving treatment from our service, with the exception of medical emergencies and inter-hospital transfers.
We strive to make your experience as smooth and effortless as possible. Feel free to contact our team with any questions any time.
To refer a patient to the Neringah Palliative and Supportive Care service
View the Inpatient Admission Criteria here.
Please complete the Palliative & Supportive Care Referral Form , and return to;
INPATIENT Referrals: (Fax) 9487 1599 (For urgent referrals and/or enquiries please call; (ph) 0438 891 359)
COMMUNITY Referrals to: (Fax): 9488 2247 or ncteam@hammond.com.au
All patient referrals must be from a General Practitioner, medical specialist, or advance practice nurse, and must include the referring officer’s address, phone number, and provider number. If the referral is from a specialist, the patient’s GP details should also be included with the referral.
All referrals must be legally valid as outlined in the Medicare Benefits Schedule (MBS).
Please address your letter of referral to our staff specialists.
The referral must be received and dated prior to the patient receiving treatment from our service, with the exception of medical emergencies and inter-hospital transfers.
We strive to make your experience as smooth and effortless as possible. Feel free to contact our team with any questions any time.
To refer a patient to the Neringah Palliative and Supportive Care service
View the Inpatient Admission Criteria here.
Please complete the Palliative & Supportive Care Referral Form , and return to;
INPATIENT Referrals: (Fax) 9487 1599 (For urgent referrals and/or enquiries please call; (ph) 0438 891 359)
COMMUNITY Referrals to: (Fax): 9488 2247 or ncteam@hammond.com.au