Our Philosophy

HammondCare is an independent Christian charity


Throughout its history, HammondCare has been highly independent. HammondCare works with all denominations but is not owned by any. This enables us to be flexible and means that we are able to move anywhere to meet an identified need. We are also innovative in our approach to health and aged care and in the services we provide – we seek to lead rather than follow.


HammondCare remains strongly and intrinsically Christian. HammondCare stands for compassion as clearly seen and heard in the Gospel records of the life of Jesus and his challenging words in Matthew 25:

"I was hungry and you gave me food, I was thirsty and you gave me drink, I was a stranger and you made me welcome, naked and you clothed me, sick and you visited me, in prison and you came to see me... whenever you did this to one of the least of my brothers and sisters, you did it to me."


HammondCare has always been a charity. While needs have changed over the years, HammondCare has and will continue to focus on those who need our help. Like the good Samaritan we cannot "walk on the other side". We cannot ignore or decline to things because they are too hard, or they involve risk, or they are unprofitable. We continue to be risk takers for those whose lives are at risk.

Our Mission and Motivation

Our passion is improving quality of life for people in need.

The work of HammondCare is motivated by Christian principles and values expressed in the words and deeds of Jesus Christ. HammondCare believes in the value of all people as made in the image of God and as loved by God. We are therefore called to show the same love, with compassionate and respect, for people in need.

Our Mission in Action

We serve people with complex health or aged care needs, regardless of their circumstances.

How we serve others

Listening and relating
We listen to people and seek to understand their needs.

Enabling choice
With creativity and wisdom, we enable people to choose and to engage in life through activities they enjoy, find satisfying and from which they derive dignity and self-respect.

Tailoring care
We believe that providing excellent and responsive clinical care flows from knowing and understanding the person.

We believe that feeling safe is crucial for people's well-being. We recognise the value of feeling in control and 'at home'.

Partnering with family and friends
We actively encourage family and friends to be our partners in care.

Engaging with community
We encourage people to be involved in their community and we will connect with the communities in which we serve.

Equity and access
We seek to serve the disadvantaged and those unable to care for themselves.

Nurturing the whole person
Our Christian motivation means that we nurture the spiritual well-being of people, as well as meeting their physical and emotional needs.

How we work together

Serving with passion
We only want staff and volunteers who enjoy serving others and demonstrate this in their behaviour and attitude.

Learning and developing
We build the knowledge and skills necessary to do our jobs well and develop satisfying careers. We all use what we learn.

Being creative and innovative
We seek to research, develop and improve care services. We encourage creativity and innovation.

Communicating well
We communicate honestly, openly and in a timely manner.

Respecting confidentiality
We protect the privacy and confidentiality of those we serve and with whom we work.

Being wise with resources
We will manage resources effectively and sustainably.

Managing risks for better care
We manage risks in an intelligent and measured way rather than seeking to eliminate them.

Valuing teamwork and sharing responsibility
We respect and value each other, our different roles, and the diversity of team members. All staff members share responsibility for our services and work together to reach common goals.